Privacy Policy

Welcome to BenchStep LMS. Your privacy is important to us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and use our Learning Management System (LMS) services.

1. Information We Collect

We may collect the following types of information:

a) Personal Information

  • Full Name

  • Email Address

  • Phone Number

  • Company Name

  • Billing Information

  • Profile Information

  • Uploaded documents (if applicable)

b) Account & Usage Information

  • Login details

  • Course enrollments

  • Assessment results

  • Progress tracking data

  • IP address

  • Browser type and device information

c) Payment Information

For payments, we may use third-party payment gateways such as Razorpay. We do not store your card or banking details on our servers.

2. How We Use Your Information

We use the collected information to:

  • Provide and manage LMS services

  • Create and manage user accounts

  • Process payments and invoices

  • Track learning progress

  • Improve platform performance

  • Send notifications and updates

  • Provide customer support

  • Ensure security and prevent fraud

3. Sharing of Information

We do not sell your personal information.

We may share information with:

  • Trusted service providers (hosting, payment processing, analytics)

  • Legal authorities when required by law

  • Internal team members for service delivery

All third parties are required to maintain confidentiality.

4. Data Security

We implement appropriate technical and organizational security measures to protect your data from:

  • Unauthorized access

  • Data loss

  • Misuse or alteration

However, no method of transmission over the Internet is 100% secure.

5. Cookies & Tracking Technologies

BenchStep LMS may use cookies to:

  • Remember user sessions

  • Improve user experience

  • Analyze website traffic

  • Store preferences

Users can disable cookies through browser settings.

6. Data Retention

We retain your information only as long as necessary to:

  • Provide LMS services

  • Comply with legal obligations

  • Resolve disputes

  • Enforce agreements

7. User Rights

Depending on applicable laws, users may have the right to:

  • Access their personal data

  • Correct inaccurate data

  • Request deletion of data

  • Withdraw consent

  • Request data portability

To exercise these rights, contact us at:
📧 sayeed@benchstep.com

8. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for their privacy practices.

9. Children's Privacy

BenchStep LMS is not intended for children under 13 years of age. We do not knowingly collect personal data from children.

10. Changes to This Policy

We may update this Privacy Policy from time to time. Updates will be posted on this page with a revised effective date.

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